Delete Your Account
You can delete your LiveHealthy account and the data attached to it in either of two ways — from inside the app, or from this page without needing to sign in or reinstall the app.
Option 1 — From inside the app
- Open LiveHealthy-Medicine Reminder and switch to the family/setup screen (the small gear icon on the patient home screen).
- Go to Settings.
- Tap Delete my account, review what will be removed, and confirm.
- You may be asked to re-enter your password to confirm — this is a standard security step for account deletion.
Deletion happens immediately: your account is signed out and cannot be recovered.
Option 2 — From the web, without the app
If you no longer have the app installed, or can't sign in, email us and we'll delete your account and data on your behalf:
Send an email to info@homilabs.org with the subject line "Delete my LiveHealthy account", including:
- The email address your account is registered under
- The app name (LiveHealthy-Medicine Reminder)
We'll verify the request and complete deletion within 30 days, and confirm by email once it's done.
What gets deleted
- Your account (name, email, language preference)
- Every patient profile you solely manage, and all of that patient's medicines, schedules, dose history, and purchase/refill records
What doesn't get deleted
- A patient profile you share with another caregiver isn't deleted — you're removed from it, but the caregiver who still manages that patient keeps their access and that patient's data, since it isn't yours alone to delete.